Order Cancellation

What if I want to cancel my order after placing and paying for an order?

We understand that sometimes circumstances change, and you may need to cancel an order. However, at Hong Kong Online Trading Limited, once an order has been placed and confirmed, it cannot be canceled or modified. We have implemented this policy to ensure efficient processing and timely delivery of orders to our customers.

We encourage you to carefully review your order before completing the checkout process to avoid any inconvenience. Our website provides detailed product descriptions, specifications, and images to help you make an informed decision. If you have any questions or need assistance, please reach out to our customer support team before placing your order. They will be more than happy to provide you with the necessary information and guidance to ensure a satisfactory purchase.

We apologize for any inconvenience this policy may cause and appreciate your understanding. Our team is committed to ensuring that you receive the best possible service and products, and we look forward to serving you. Should you have any concerns or inquiries regarding your order, please don't hesitate to contact us, and we will be glad to assist you.